At the moment of your registration, you should select your residence country.
You can change your address and bank account information whenever you change your residence or add a new bank account.
It is important to remember that whenever you make any changes in your address information if your account is already qualified as Gold, your verification level will downgrade to Silver until all new documentation is again approved.
As established by the Anti Money Laundering Act, MyCoinDeal follows the criteria in analyzing and approving information provided for each account registration, according to the law.
We emphasize the importance of filling out all the registration data carefully and reviewing it before confirming the data in the system.
NOTE: Please note that modifications on personal information data sent by mistake are only possible before any transaction has been carried out in the account.
- Send an email to firstname.lastname@example.org from your registered e-mail;
- Enter your full name;
- Enter your registered ID (Drive license/Passport);
- Enter the data to be corrected;
- Send the document proving the new information, (Drive license/Passport).