The approval of documents for the MyCoinDeal system is based on the requirements established by the Brazilian government for all the crypto-currencies exchanges operating in the market.
The approximate time is 48 hours for the verification team to analyse your documents.
To prevent your document from being rejected, please make sure you follow the instructions in the profile settings area.
If your document is refused, you will receive an email with the reason for the refusal.
Please verify your e-mail and follow the instructions provided.
Please access how to upload/send your documents for approval.